The thinking behind every consultation that lands: the client journey, language that builds trust, and how to handle pushback with confidence. Available as a PDF right now, so you can start reading and using it today.

The Handbook rebuilt as a polished, magazine-style Canva template. If you would like a printed copy for your team training room, Canva can print and ship it directly to you.

Full client intake: medical history, skin condition details, lifestyle and stress factors, and the Fitzpatrick skin type assessment. Customise with your clinic's branding, then print or use digitally.

Deeper, concern-specific questions for pigmentation, acne, dilated capillaries, erythema, and ageing. Use alongside the Consultation Form to build a more complete clinical picture.

Picks up where the initial consultation left off. Structured for revisit appointments so you can track progress, update the plan, and maintain consistency across the client's treatment journey.

Clear, professional consent documentation for treatments. Canva template, ready to customise with your clinic name and specific treatment information.

Five quick-reference cards covering pre-treatment preparation, the consultation flow, contraindications, treatment expectations, and post-treatment care. Designed to print and hand straight to your clinicians.

The document you hand a client at the end of a consultation so their plan feels real, not just spoken. Maps their goals, treatment package options, homecare recommendations, and a treatment timeline.

Scaffolding for ten treatment-specific procedures, including chemical peels, laser, IPL, and radio frequency. The universal clinical detail is filled in. A clearly marked section lets you add your own device and product-specific settings.

Your clinic's documented approach to managing rosacea, pigmentation, acne, dermatitis, oncology skin care, and menopausal skin change. The kind of document you save, file, and build your whole team around.

One card per treatment or condition, for quick reference on contraindications and consent essentials. A simple, reliable prompt for your clinicians to talk clients through what to expect in the room.

Warm, professional follow-up wording for your booking or appointment system, one per concern or treatment. Add the client's name and personal details, and your follow-up email is done.

Two ready-to-print signs, one for Class 3B and one for Class 4 devices. Fill in your room name and clinic name, print, and display at the entrance to your treatment room. No design skills needed.